We want you to feel confident shopping with us . Then If you’re not 100% satisfied with your purchase, we’re here to help you with we are here to help with easy returns and refund
RETURN ELIGIBILITY
new and unopened item are eligible for returns. however certain products are final sale and can not be returned this includes personalized items clearance items and open hygiene products
TIME FRAME
we accept returns within 30 days from the dates of delivery
items conditiond requirement:
to qualify for a return, items must : must be unused condition
must be in origina packaging condition
how to start a return;
to begin a return, contact us at +1 (409) 229-5862
input your order information
return shipping cost:
*costumers are responsible for return shipping unless the return is due to the store error or defected items.
* we will send the return shipping address and recommend using a trackable method
* optional, we can provide a prepaid return label and deduct the cost from your refund
REFUND POLICY
once your return is received and inspected :
* we will notify you by email
*if approved, your refund will be issued to your original payment method
REFUND PROCESSING:
Refund are processed within 7-10 business days after we receive your return. They’re are issued to the original payment method. Shipping fee are non refundable unless the return is due to our error.